Contact Us
Contact Us
You can submit your info or send us an email, then we would reach out to you.
We are here
Address
Workshop 8, No.19 Jingyi Rd, Fenghuang Area, Jiaming EDZ, Liaocheng, Shandong, China
Wechat/WhastApp
86 188 6490 1001
Got Questions? We've Got Answers!
Welcome to our FAQ section! Here, you’ll find quick and helpful answers to the most common questions about our products, services, and ordering process. If you need further assistance, feel free to reach out—we’re always happy to help!
What types of laser machines do you specialize in?
At Galaxy Laser, we specialize in a wide range of high-quality laser machines, including laser marking machines, CO₂ laser engraving and cutting machines, fiber laser cutting machines, laser welding machine,CNC Routers and Mpoa laser marking machines. Our equipment is designed to meet the needs of various industries, including automotive, electronics, packaging, jewelry, and more.
Do you provide training and after-sales support?
Yes, we offer detailed user manuals, video tutorials, and online training to ensure you can operate the machine smoothly. Our team is always available for after-sales support.
What is your production capacity and lead time?
As a factory, we handle both small and bulk orders efficiently. Lead time typically ranges from 5 to 20 days, depending on the order size and customization requirements.
Do you offer OEM/ODM services and custom branding?
Yes! As an OEM factory, we provide custom branding, private labeling, and tailored machine designs. You can customize the laser machine with your logo, colors, and unique design to match your company’s identity.
How do you ensure the quality of your laser machines?
We follow strict quality control procedures at every stage of production. Each machine undergoes rigorous testing, calibration, and inspection before shipment to ensure high precision, durability, and stable performance. We use high-quality components from trusted suppliers to guarantee long-term reliability.
I want to sell your equipment. How can I start?
We welcome distributors, resellers, and business partners worldwide! To get started, simply contact us to discuss partnership opportunities. We offer:
- OEM/ODM services for custom branding
- Competitive pricing and distributor discounts
- Marketing and technical support
- Training for sales and after-sales service
Join Galaxy Laser Family
Join us and take your business to the next level!